NB! Enrolment for Basic education in the Arts for Children has started in May.
NB! Enrolment is binding. If you are entitled to a discount, contact the Customer Service Desk by phone after the enrolment. Discounts are available only until the start of a course.
You will receive the course fee after the start of the course. Please take a note of the starting date and time of the course. We will only notify of the cancellation or changes of courses.
You will be notified of a due fee once. This will cost you an extra 5 euro. If the fee is due second time, it will be moved to the debt collection agency.
You can cancel a course free of charge 7 days before the start of the course by contacting the Customer Service Desk by phone. An enrolment done online can be cancelled online with your registration code.
If you cancel a course less than 7 days before the start of the course, you will be charged a 15 € administrative fee.
If you cancel a course after the start of the course, provide the Customer Service Desk with a document stating a reason for the cancellation (a doctor’s certificate or a work-related obstacle to attend classes). You will be charged the classes held before the cancellation and a 15€ administrative fee.
If you haven’t cancelled a course, you will be charged a full tuition fee even if you have not attended any classes..
If the place or time of a course has changed significantly, you are entitled to cancel the course free of charge.
Possible teacher changes or an inappropriate skill level do not entitle you to a free-of-charge cancellation. Please contact the Customer Service Desk to find a new more suitable course for you.